Support

Need help with Avaqia? Email contato@avaqia.com with your account email and what happened (screenshots help). We'll reply by email. In the app, the same contact is under Profile › Get in touch.

Premium subscription

• Cancel or change plans (iPhone): in the app, go to Profile › Premium subscription, or open Settings › [your name] › Subscriptions › Avaqia.
• Restore purchases: on the Premium screen, tap Restore purchases while signed in with the Apple Account you used to buy.
• Refunds for iPhone purchases: Apple handles these at reportaproblem.apple.com.
• Subscribed on the web? Go to app.avaqia.com/premium and tap Manage subscription.

Account

• Forgot your password: on the sign-in screen, tap Forgot my password.
• Delete your account: go to Profile › Delete account. This is permanent: your XP, achievements, and profile data are erased. Deleting your account doesn't cancel an App Store subscription, so cancel it first in your iPhone Settings.

Privacy and your data

To access, correct, or delete your personal data, email legal@avaqia.com. See our Privacy Policy and Terms of Use.